Tecno-gaz PURA Plus Mode D'emploi page 31

DELIVERY TERMS
1. All goods delivered must be packaged in their original packaging. If the goods are
delivered in a non-genuine packaging, a charge will be applied to restore the original
packaging.
2. All goods must be delivered carriage paid.
3. The client shall ask a written authorization to manufacturer sales dept. Before
returning the goods by means of the "form for client's returned goods
management" in compliance with the requirements of the manufacturer quality
management system.
4. The document accompanying the returned goods shall show:
The product code/item no.;
The number of the manufacturer purchase invoice or shipment document;
The product serial number and batch number;
A description of the goods returned;
The number of the form for client's returned goods management" or a copy
of the same attached.
5. Returned goods are considered as accepted only after they have been examined. If
they prove non-conforming, they may be sent back to the consignor at the
manufacturer full discretion.
6. Charges will be applied to restore and test the returned product.
7. Parts replaced under guarantee must be returned, carriage paid, to the
manufacturer.
8. If the parts are not returned, their cost will automatically be debited to the
recipient.
9. The manufacturer does not accept goods returns from end users.
10. Goods sent to the manufacturer for repair are managed as returned goods.
5
ENGLISH