18 progress
TROUBLESHOOTING
Problem
You cannot activate the appli-
ance or operate it.
An acoustic signal sounds and
the appliance deactivates.
An acoustic signal sounds
when the appliance is deactiva-
ted.
The appliance deactivates.
The residual heat indicator
does not come on.
The sensor fields become hot.
comes on.
comes on.
and a number come on.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the customer service. Give the data from
the rating plate, three digit letter code for
the glass ceramic (it is in the corner of the
glass surface) and an error message that
comes on.
INSTALLATION
Warning! Refer to the Safety chapters.
Before the installation
All manuals and user guides at all-guides.com
Possible cause
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
You touched 2 or more sensor
fields at the same time.
There is water or fat stains on
the control panel.
You put something on one or
more sensor fields.
You put something on the sen-
sor field
The cooking zone is not hot
because it operated only for a
short time.
The cookware is too large or
you put it too near to the con-
trols.
The Automatic Switch Off oper-
ates.
The Child Safety Device func-
tion operates.
There is an error in the appli-
ance.
Check if the appliance is cor-
rectly connected to the electri-
cal supply (refer to connection
diagram).
Activate the appliance again
and set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
.
If the cooking zone operated
sufficiently long to be hot,
speak to the service centre.
Put large cookware on the rear
cooking zones if necessary.
Deactivate the appliance and
activate it again.
Refer to the chapter "Daily
Use".
Disconnect the appliance from
the electrical supply for some
time. Disconnect the fuse from
the electrical system of the
house. Connect it again. If
comes on again, speak to the
service centre.
Make sure, you operated the appliance cor-
rectly. If not the servicing by a customer
service technician or dealer will not be free
of charge, also during the warranty period.
The instructions about the customer service
and conditions of guarantee are in the guar-
antee booklet.
Before the installation of the appliance, re-
cord the information below from the rating
plate. The rating plate is on the bottom of
the appliance casing.
• Model ...........................
Remedy