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Assistance in the event of faults
7.2
Cleaning
¾
Remove any foreign bodies and coarse impurities from the surface of the roller.
Minor impurities can be removed using a damp cloth.
¾
¾
Do not use any sharp-edged tools to clean the RollerDrive.
8
Assistance in the event of faults
WARNING
Risk of injury from following incorrect procedure.
Troubleshooting must only be carried out by authorised, qualified personnel.
¾
¾
Troubleshooting must only be carried out when the system has been disconnected from the power supply.
Switch off the power to the RollerDrive and ensure that it cannot be unintentionally switched on again.
¾
8.1
Troubleshooting
Fault
RollerDrive does not run.
RollerDrive turns in the wrong
direction or at the wrong speed.
Unusual noises can be heard from
the RollerDrive.
Operation of the RollerDrive is
interrupted.
50 of 116
Possible cause
No / wrong supply voltage.
RollerDrive connector is not
connected correctly.
Wrong interface selection AI / BI
Settings for speed and rotational
direction are incorrect.
Incorrect voltage set point for
rotational speed, should the
RollerDrive not be operated with an
Interroll control system.
Motor or gears are damaged.
RollerDrive cable is damaged.
RollerDrive is overloaded.
Remedy
Check the 24 V DC / 48 V DC
power supply.
Check the cable connection.
Connect correct RollerDrive
Change the settings for the Interroll
control system.
Check the voltage set point.
Replace the RollerDrive.
Check the RollerDrive cable for
damage. If the cable is defective,
replace the RollerDrive.
See „Overload protection" on page
16.
Version 2.5 (04/2020) UL
Translation of the original operating manual
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