ECOVACS DEEBOT T10 PLUS Manuel D'instructions page 25

No. Malfunction
During cleaning, DEEBOT
appears in the route
disorder, running bias,
repeated cleaning, small
area leakage and so on.
(If there is a large area
9 that has not been swept
temporarily, DEEBOT
will make up the leakage
independently. Sometimes
DEEBOT will re-enter a
cleaned room to find any
missing area.)
Video Manager cannot open
10
or has no screen.
11 Delay in remote control.
AIVI Camera cannot
12
recognize objects.
Possible Causes
Objects such as wires and slippers placed on the
ground affect the normal operation of DEEBOT.
It may be that the Driving Wheels slips on the
ground when DEEBOT climbs steps, thresholds
and door bars, thus affecting the its judgment of
the whole house environment.
Work on freshly waxed and polished floors or
smooth tiles, resulting in less friction between the
Driving Wheels and the floor.
Due to different home environments, some areas
cannot be cleaned.
The TrueMapping Distance Sensor is dirty or
blocked by foreign matters.
Wi-fi connection failed.
Due to the network latency, you may not be able
to open Video Manager temporarily.
The AIVI Camera is blocked.
The Wi-Fi signal is poor, causing the video
loading to be slow.
The cleaning area is not well illuminated.
AIVI Camera lens is dirty or blocked.
Solutions
Please tidy up the scattered wires, slippers and other objects on
the ground before cleaning. And reduce the scattered objects on
the ground as far as possible. If there is any area leakage, DEEBOT
will correct the leakage by itself, please do not interfere (such as
moving DEEBOT or blocking the route).
It is recommended to close the door of this area and clean
the area separately. After cleaning, DEEBOT will return to the
starting point. Please rest assured to use.
Please wait for wax to dry before cleaning.
Clean the home environment to ensure that DEEBOT can enter
for cleaning.
Wipe the TrueMapping Distance Sensor with a clean soft cloth
or remove foreign matters.
Check the Wi-Fi connection status. DEEBOT must be in an
area with good Wi-Fi signal to enable the Video Manager.
Try again later.
Remove the shield.
Use DEEBOT in areas with good Wi-Fi signals.
Smart Recognition requires sufficient lighting. Please
make sure the areas to be cleaned are well illuminated.
Clean the lens with a clean soft cloth, and make sure
the AIVI Camera is not blocked. Avoid using any detergent
or cleaning spray while cleaning.
25 EN