Troubleshooting - Sonoro PLATINUM SO-2000 Mode D'emploi

10. Troubleshooting

Malfunctions can occur with any electrical equipment. This is not necessarily due to a
defect. As such, you should check the following table to see if you can eliminate the
problem yourself.
Malfunction
The platter does not spin.
The platter spins, but there
is no sound or the volume is
not loud enough.
The stylus skips.
There is noise when the
record is playing.
© sonoro audio GmbH 2021
Possible cause
The AC adapter is not
properly connected.
Turntable does not switch
on.
Cartridge's protective cover
is still close.
Tonearm is in lift position.
Wrong setting and input for
the connected equipment
(amplifier, etc.)
The stylus is damaged.
The stylus is not placed
correctly on the cartridge.
Wrong setting for the PRE
AMP selector switch.
The tracking force is set too
heavy.
The tracking force is set too
light or too heavy.
Improperly set the anti-
skating value.
The record is warped.
The record is scratched.
There is dust on the
cartridge's stylus tip.
Solution
Plug the AC adapter into
the AC inlet socket.
Check the power switch in
rear side of turntable and it
should be in pressed down
position.
Remove the cartridge's
protective cover.
Lower the tonearm.
Check the setting for the
connected equipment are
correct.
Check the stylus and
replace it, if necessary
Check the cartridge and
adjust it, if necessary.
Select the correct setting for
the pre-amplifier.
If using an amplifier with a
PHONO input jack, set this
switch to the OFF position.
If connecting to the AUX
jack of an amplifier, set this
switch to the ON position.
Adjust the tracking force.
Adjust the tracking force.
Set the anti-skating value
same for the cartridge
tracking force.
Change the record.
Change the record.
Clean the stylus's tip with a
commercially brush and
stylus cleaner. .
GB
45