Troubleshooting; Before You Return The Appliance - Dirt Devil AquaClean DD301 Mode D'emploi

8 Troubleshooting

8.1 Before you return the appliance

8 Troubleshooting
Before contacting your authorised Dirt Devil dealer, Dirt Devil service partner or appliance market, first
check the following table to determine whether you can solve the problem yourself.
WARNING:
Risk of injury! Never use a faulty appliance! Always switch off the appliance, set it to the neutral
position, and disconnect it from the mains before starting troubleshooting
Problem
The appliance The dual tank has not be
does not switch installed correctly.
to ready for op-
The water tank is empty. 1. Switch off the appliance,
eration or sud-
The overheating protec-
denly stops pro-
tion device has been
ducing steam.
triggered due to an emp-
ty water tank.
The appliance The water filter cartridge
pump can be is too dry.
heard to be run-
ning but the ap-
pliance does
not produce any Air in the pump.
steam.
Cleaning per- The floor has not been
formance is not cleaned beforehand with
satisfactory a vacuum cleaner or
even though the brush.
appliance is
Stubborn soiling.
working fine.
The cleaning cloth is
dirty.
The water filter cartridge
is worn out.
NOTE:
If you were unable to solve the problem following this table, contact the customer service depart-
ment ( Page 174, "International Service").
50
Possible cause
Install the dual tank again,
water tank".
2. Fill the water tank,
3. If the overheating protection has been triggered,
1. Remove the water filter cartridge.
2. Place it in water for a few minutes.
3. Then reinsert the water filter cartridge,
1. Remove the water filter cartridge.
2. Press the steam button and let the appliance run
3. Then reinsert the water filter cartridge,
Make sure that the floor has been cleared of loose dirt
before cleaning with the steam mop.
Use the brush/steam base with collar brush,
1. Switch off the appliance,
2. Wait for about 5 minutes. You can now remove the
Replace the water filter cartridge,
"Checking/replacing the water filter cartridge".
Solution
tank".
wait about 45 minutes before connecting the appli-
ance again.
7.1, "Checking/replacing the water filter cartridge".
for a few seconds.
7.1, "Checking/replacing the water filter cartridge".
Chapter 5.6, "Removing stubborn soiling".
cleaning cloth once it has cooled down and re-
place it with a fresh one,
cessories and spare parts".
Chapter 6, "After use".
Chapter 3, "Filling the
Chapter 6, "After use".
Chapter 3, "Filling the water
Chapter
Chapter
Chapter 6, "After use".
Chapter 8.2, "List of ac-
Chapter 7.1,