Troubleshooting - clage Zip Hydroboil Plus Serie Mode D'emploi

6. Troubleshooting

If a problem occurs with your Zip Hydroboil® unit, the cause is often something very simple. Try to resolve the problem yourself with
the aid of the table below. That will help you avoid the expense of an unnecessary call­out.
Problem
Water stays cold
No water flow when tap is operated.
Low water flow at the tap.
Water does not boiling or takes much
more time to heat up.
Boiling water runs empty and does not
refill.
Overload protection tripped repeatedly.
Appliance switched on but does not
heat.
If you cannot rectify the fault with the aid of this table, please contact:
CLAGE GmbH
After­Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901­40
Fax: +49 4131 8901­41
Email: service@clage.de
Cause
No power.
Possible internal fault.
No water.
Water tank is empty.
Boiling water outlet blocked / calcified
Heating elements calcified
Possible internal error.
Possible internal error.
27
Remedy
Check power supply.
Contact customer service.
Check water supply.
Wait until the water tank is filled.
Contact customer service.
Contact customer service.
Disconnect the power supply to the
appliance and contact customer service.
Contact customer service.
CLAGE
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