Troubleshooting - hestan KEC Serie Manuel

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TROUBLESHOOTING

Problem
Nothing works
Cooktop not connected to proper electrical
circuit.
Fuse is blown or circuit breaker is tripped.
No electricity to the cooktop.
Cooktop is in lockout mode.
Heating elements do
Cooktop is connected to 120 volt power
not heat properly
supply.
Power supply connection is loose.
Improper cookware is being used.
Heating elements
Heating element temperature limiters
cycle off even when
are temporarily shutting off the elements
elements are turned to
due to exceeding the maximum allowable
their highest settings
temperature.
Glass ceramic surface is
Under direct or bright lighting, you will
seethrough or appears
sometimes be able to see through the glass and
to be red in color.
into the chassis due to its transparent quality.
You may also notice a red tint under these
conditions
'?"
' j connecting
`_j " after a power failure, any direct strong
or unresponsive touch
light over the sensor area may affect the touch
control.
control functionality.
When operating, the control performs error detection, checking the functionality of the electronics
itself (keyboard functionality, ambient light conditions, communication between the two boards and
the working temperature of the control).
If a failure is detected, the control stops all the heating elements and declares the error code,
showing on the proper display "F" and a second letter alternatively in order to identify the fault
cause (see the table below).
All manuals and user guides at all-guides.com
Cause
Possible Remedy
Have electrician verify that the proper rated
cooktop voltage is being supplied to the
cooktop. Have electrician replace fuse or
reset circuit breaker.
Have electrician check your power supply.
Unlock cooktop.
Have electrician connect cooktop to the
proper rate cooktop voltage.
Have electrician tighten the connections at
the junction box.
Select proper cookware as outlined in the
Cooktop Operation section of this manual.
This is a normal operating condition,
especially during rapid heat-up operations.
The element will cycle back on automatically
after it has cooled sufficiently.
These are normal properties of black ceramic
glass panels.
When powering on the unit make sure that
no strong light is shining direct over the
touch control zone, it can compromise the
start-up sensor calibration resulting in an
unresponsive touch control.
©2018 Hestan Commercial Corporation
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Kec 30

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