Troubleshooting; Common Problems - hestan Aspire Serie Manuel D'utilisation Et D'entretien

TROUBLESHOOTING

COMMON PROBLEMS

COMMON PROBLEMS
Problem
Nothing works Cooktop not connected to proper electrical
circuit.
Fuse is blown or circuit breaker is tripped.
No electricity to the cooktop.
Cooktop is in lockout mode.
Heating elements do Cooktop is connected to 120 volt power
not heat properly supply.
Power supply connection is loose.
Improper cookware is being used.
Heating elements Heating element temperature limiters
cycle off even when are temporarily shutting off the elements
elements are turned to due to exceeding the maximum allowable
their highest settings temperature.
Glass ceramic surface is Under direct or bright lighting, you will
see-through or appears sometimes be able to see through the glass and
to be red in color. into the chassis due to its transparent quality.
You may also notice a red tint under these
conditions
Lock Key blocked When first connecting electrically or after
after first connecting a power failure, any direct strong light over
or unresponsive touch the sensor area may affect the touch control
control. functionality.
Cause Possible Remedy
Have electrician verify that the proper rated
cooktop voltage is being supplied to the
cooktop.
Have electrician replace fuse or reset circuit
breaker.
Have electrician check your power supply.
Unlock cooktop.
Have electrician connect cooktop to the
proper cooktop voltage.
Have electrician tighten the connections at
the junction box.
Select proper cookware as outlined in the
Cooktop Operation section of this manual.
This is a normal operating condition,
especially during rapid heat-up operations.
The element will cycle back on automatically
after it has cooled sufficiently.
These are normal properties of black ceramic
glass panels.
When powering on the unit make sure that
no strong light is shining direct over the
touch control zone, it can compromise the
start-up sensor calibration resulting in an
unresponsive touch control.
©2020 Hestan Commercial Corporation
EN
19