Sharp FO-5800 Mode D'emploi page 170

Problems and Solutions
Reception and copying problems
Problem
The fax machine doesn't
receive documents
automatically.
The power is on, but no
reception takes place.
The printing paper comes
out blank when you try to
receive a document.
The received document is
faint.
Received images are
distorted.
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• Make sure that the reception mode is set to AUTO.
If you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
in Chapter 5.)
• Make sure that the wall jack is connected to the
TEL. LINE jack, and not the TEL. SET jack.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• The toner cartridge may need replacement.
• If ECM mode (Option Setting 9) is turned off, noise
on the telephone line may cause distortion. Have
the other party try sending the document again.
• If the other machine has ECM mode, make sure
this feature is turned on in both fax machines (see
Option Setting 9).
• Make a copy or print a report on your fax machine.
If the copy or report is also distorted, your fax
machine may need service.
• The drum cartridge may be damaged. Try a new
drum cartridge.
Solution