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Troubleshooting
The device does not
- Ensure the jug is correctly positioned on the base, and the whisk is correctly positioned in the jug.
start
Device will start only if the connectors are dry.
Quality milk froth not
- For optimal milk froth, use cold and semi skimmed milk at refrigerated temperature (about 4-6° C). To guarantee hygiene conditions, use heat treated milk
up to standard or milk
(pasteurized), refrigerated & freshly opened only.
is burnt
Milk which has been frozen will not froth.
Be sure the jug and the whisk are clean.
- Do not use enriched milks, reconstituted powdered milks or flavoured milks.
Fast red lights blinking
- The device is too hot: clean the jug under cool water.
on the 4 buttons
- Not enough milk: fill the device up to one of the two «max» level. All the 4 buttons (1 blue and 3 red) blink rapidly.
(device error)
- Clean the device and check that there is no water on the base.
- If no change, then please call Nespresso.
Milk overflows
- For milk froth preparation ensure the milk does not exceed the MAX FOAM level (120 ml).
- For hot milk preparation, ensure the milk does not exceed the MAX MILK level (240 ml).
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