Cooke & Lewis CLPYSTa Mode D'emploi page 8

FAQ
What should I do if, even
though the oven function and
temperature have been set, the
oven does not heat up?
What should I do if I cannot
change the set temperature?
What should I do if the oven light
does not illuminate?
The grill does not heat
up properly?
What should I do if I cannot
change the timer settings?
What should I do if the time
display is changed to 00?
Commercial Guarantee
At Cooke and Lewis we take special care to select high quality materials and use manufacturing
techniques that allow us to create ranges of products incorporating design and durability. That's why
we offer a 24 months' guarantee against manufacturing defects on our pyrolytic oven.
This pyrolytic oven is guaranteed for 24 months from the date of purchase, if bought in store, or
delivery, if bought online, for normal (non-professional or commercial) household use. You may only
make a claim under this guarantee upon presentation of your sales receipt or purchase invoice.
Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the pyrolytic oven if it
is found to be defective due to faulty materials or workmanship within 24 months from the date of
purchase or delivery subject to the exclusions set out below and provided it was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance
with the information contained in the user manual. This guarantee does not cover defects and
damage caused by normal wear and tear of pyrolytic oven and damage that could be the result of
improper use, faulty installation, storage or assembly, neglect, accident, modification of the product,
consumable items such as carbon filters and bulbs.
If the pyrolytic oven is defective, we will repair it. However, if, during the guarantee period, the
pyrolytic oven becomes irreparable as agreed by an engineer approved by our authorised agent then
we reserve the right, at our discretion, to exchange the defective pyrolytic oven with a replacement
pyrolytic oven. If the same pyrolytic oven is no longer available an alternative pyrolytic oven will be
offered with the equivalent functions and specifications.
During the service work carried out it may be necessary to remove the built in pyrolytic oven from
its fitted position. If the pyrolytic oven is glued, grouted or tiled in such a manner that it cannot be
removed, it is the responsibility of the customer/installer to remove and reinstall the pyrolytic oven to
facilitate the repair or replacement.
After the pyrolytic oven has been repaired or replaced any remaining balance of the guarantee period
will apply to the repaired or replaced pyrolytic oven.
Should any person other than an engineer approved by our authorised agent modify or attempt
to repair the pyrolytic oven then the guarantee will be invalid. This guarantee only applies to the
country of purchase or delivery and is not transferrable to any other countries. This guarantee is
non-transferrable to any other person or product. Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
Solution
There may be problems with the internal electrical components.
Call the Service Centre.
Make sure to have used the temperature knob
(→ Control elements).
The oven light is faulty. Replace the oven light bulb
(→ Replacing the oven light bulb).
The grill power is set too low. Turn the temperature control to a
higher temperature.
Make sure to have used the time buttons correctly
(→ Control elements).
There was a power failure. Set the time again
(→ Setting the clock).
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