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Troubleshooting
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Press LED to
Test or Display
Cycle Count
Press and hold
No. for
Rotary Selector,
Diagnostic Code
while diagnostic
code is displayed
Clear All
Press Delay and
Diagnostic
Chime together
Codes
while displaying
diagnostic codes
Press Soil Level.
Display Software
Press 2 times for
Version
displays with only 2
character positions.
Cycle Count
Press Chime.
Quick Spin Test
While in Service Mode, press Delay and
Rinse&Spin keys to start a Quick Spin Test.
Quick Spin test steps are as follows:
• Start spinning and after reaching at maximum spin
speed.
• stay at maximum spin speed for 2 minutes and stop
Quick Spin Test.
Hold Quick Spin Step
If the Rotary Selector key is pressed
during the Quick Spin test, the machine will
hold at the next highest index speed for up
to 10 minutes. At the end of 10 minutes, the
machine will resume and finish the Quick
Spin test. To cancel the Hold and allow the
Spin Test to continue, press the Delay and
Rinse&Spin keys.
Fast Time Down Test
While any test or cycle is running in Service
Mode, pressing the Temperature key will
advance the program to the next cycle
stage.
Cycle stages are located at key locations in the machine
operation. As the program is advanced it will index as
follows: The end of each fill (the same as the beginning
of a tumble session for Wash, or Rinse); at the
beginning of a drain session; at the beginning of a spin
session (at this position, check the water level, if over
reset level, drain first before entering the spin function);
Press LED to
Start
Cancel
Release
Rotary selector
(returns to
diagnostic code
display)
Press SoilLevel a
3
rd
time
WARNING
at the beginning of a fill session; at the beginning of
Bleach fill; at the beginning of Fabric Softener fill; and
every 3 minutes during the tumble sessions (Wash, and
Rinses).
Quick Service Cycle
While in Service Mode, pressing the
Temperature and Soil Level key for 3
seconds will start a Quick Service Cycle.
This will be a quick check of all systems. If display
shows od then open and close door. Pressing Spin
Speed will advance to the next cycle.
The following steps are performed: Display shows "SC".
1. Hot water for 5 seconds and then turn off.
2. Cold water for 5 seconds and then turn off.
3. Bleach valve for 5 seconds and then turn off.
4. Dispenser softener using cold water and bleach water
for 5 seconds and then turn off.
5. Turn on Cold valves until the control detects proper
water level. During this time, tumble at 45 rpm for 5
seconds in a clockwise direction, pause for 2
seconds, tumble at 45 rpm for 5 seconds in a
counterclockwise direction, pause for 2 seconds.
Continue pattern until the water level is detected.
Minimum time for this segment to be 5 seconds.
After water height is achieved, continue tumble
pattern for another 14 seconds. If the washer is
equipped, turn on heater for first 5 seconds of this
tumble pattern. Advance the washer to next step if
water is not connected to machine.
6. Drain and spin to maximum speed. Machine will
achieve maximum speed using the safest, fastest
method.
7. Display a "PA" (Passed) continuously for 5 seconds if
no diagnostic codes were logged during the test.
Washer will return to the normal Service Mode at the
end of the 10 second period.
The "SC" in the display will blink as an indication of
failure, and continue blinking until the quick service
cycle test has reached the end. Any diagnostic code
logged during this test will result in failure of the test,
but will not necessarily stop the test.
During the Quick Service Cycle, pressing the Spin
Speed key will advance to the next step. Pressing the
Rinse&Spin and Spin Only keys will suspend the
machine at the current step for up to 10 minutes or
until Delay Start and Chime are pressed again. All
LEDs should flash on and off while the system is
suspended or on hold.
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