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MAINTENANCE

SERVICE

Should the Triton Traction Unit require service, contact the selling dealer
or Chattanooga Group Service Department.
All returned units to the factory for service must include the following:
WARRANTY REPAIR/OUT OF WARRANTY REPAIR
1. Written statement containing the following information:
• RA Number - Obtain from Factory
• Unit Model Number
• Unit Serial Number
• Contact person with Phone and Fax Numbers
• Billing Address (for Out of Warranty Repair)
• Shipping Address (Where to Ship Unit after Repair)
• Detailed Description of Problem or Symptoms
2. Copy of original invoice issued at purchase of the unit.
3. Ship unit to Factory in the original container with all accessories
and information as required in item one (1) above to:
Chattanooga Group
4717 Adams Road
Hixson, TN 37343 USA
Phone: 1-423-870-2281
Fax: 1-423-875-5497
When shipping the unit to the dealer or factory, make certain the
original packaging is used. If the original packaging is not available,
contact Chattanooga Group to obtain the packaging materials listed on
Page 21
for shipment. Any damage sustained from improper packaging
may render the warranty null and void.
Service to these units should be performed only by a Field Service
Technician certified by Chattanooga Group.
The Triton Traction and the Triton DTS Traction unit Service Manual is
available for purchase and can be requested from the selling dealer or
Chattanooga Group Service Department. The Service Manual contains
safety precautions, nomenclature, specifications, troubleshooting,
removal and replacement instructions, general maintenance, calibration
instructions, parts lists, schematics, warranty and other information
which would assist a certified service technician to repair the unit.
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Triton® Traction

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