Bosch EV400 Serie Guide D'installation/Mode D'emploi page 22

en | 22 | Installation and Operating Instructions | Bosch™ EV400 Series Charging Station
11.2 Disclaimer
TO THE EXTENT PERMITTED BY APPLICABLE LAW AND
EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WAR-
RANTY, BOSCH MAKES NO WARRANTY WITH RESPECT TO
THE CHARGING STATION, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR OTHERWISE. BOSCH EXPRESSLY DIS-
CLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGE-
MENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, AND
FITNESS FOR A PARTICULAR PURPOSE. BOSCH DOES NOT
WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION
OF THE CHARGING STATION.
11.3 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL BOSCH, ITS AFFILIATES, OR ITS SUP-
PLIERS BE LIABLE FOR ANY, INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY EVEN IF
BOSCH AND ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages for some products, so
the limitations or exclusions contained herein may not apply.
11.4 To Obtain Warranty Service
THIS PROCESS APPLIES TO PRODUCT SOLD DIRECTLY
FROM BOSCH IN NORTH AMERICA. IF YOU OBTAINED YOUR
PRODUCT IN ANOTHER REGION OR SALES CHANNEL,
PLEASE CONTACT THE APPROPRIATE VENDOR.
To obtain warranty service during the Warranty Period, the
Purchaser may contact Bosch Technical Support Services
(TSS) at 1-877-805-3873 or email to oetech@service-solu-
tions.com for assistance. A Bosch TSS agent will trouble-
shoot the Charging Station and determine if it has a defect,
and if it is covered under this warranty.
In connection with a warranty inquiry, you will be asked for
each of the following:
1. Your name and address;
2. A detailed description of the problem you are experi-
encing with the Charging Station;
3. The model number and serial number of the Charging
Station;
4. Proof of purchase; and
5. Return Shipping information.
REV E | 02.19.2019
If Bosch confirms a defect covered under this war-
ranty, you will:
• Obtain a Return Goods Authorization Number
(RGA#) number from Bosch;
• Directed to ship the Charging Station, at your
expense, in accordance with the instructions
provided by Bosch, in either its original package or
packaging providing the Charging Station with a
degree of protection equivalent to that of the origi-
nal packaging, to Bosch at the address so
instructed at that time.
• You agree to obtain adequate insurance to cover loss
or damage to the Charging Station during shipment
and you understand prior to receipt by Bosch, you
assume risk of any loss or damage to the Charging
Station.
• If the Charging Station is covered under this
warranty, Bosch will either repair or replace the
defective Charging Station at no charge to you and
ship the repaired or replaced Charging Station
back to you at Bosch's expense, using a carrier of
Bosch's choice.
• Any Charging Station that is found by Bosch to be
out-of-warranty or otherwise ineligible for war-
ranty service will be repaired or replaced upon
your approval and payment of Bosch's standard
charges.
• Bosch is not responsible for any unauthorized
shipments to Bosch, and under no obligation to
return the Charging Station, at its expense. If you
do not contact Bosch within five (5) business days
of its delivery, Bosch will dispose of the shipment
in a manner of its choice without any liability to
you. Any damage incurred returning an unauthor-
ized shipment back to you is not Bosch's responsi-
bility.
This warranty is not transferable to subsequent own-
ers of the Charging Station. No attempt to alter, mod-
ify, or amend this warranty shall be effective unless
authorized in writing by an officer of Bosch. This
warranty shall be governed by and construed in
accordance with the laws of the State of Michigan
U.S.A., exclusive of its conflict of laws principles.
The U.N. Convention on Contracts for the International
Sale of Goods shall not apply. Bosch reserves the right
to amend this warranty policy as required.