Maintenance; Troubleshooting - Num'axes CANICOM 300 Expert Guide D'utilisation

- Your dog should not wear a tag, metallic collar, or any other kind of collar together with the CANICOM
Expert training collar.
- Avoid placing the remote control close to objects sensitive to magnetic fields which could be irreversibly
damaged.
- Do not place or keep the unit in places exposed to high temperatures.
- Remove the battery from the remote control if you are not using the appliance for 3 months or more.
- It is necessary to replace the remote control battery every two years, even if the unit has not been used
for long periods.
- Never leave a discharged battery in the remote control: leakage could damage it.
- Under no circumstances should you open the receiver collar. You could damage some components and
endanger the waterproof function of your product. Moreover, if you do this, your guarantee will be cancelled.
- Keep your CANICOM 300 Expert unit out of reach of children. It is not a toy for you or your children.

Maintenance


- Avoid cleaning the unit with volatile liquids such as solvents or cleaning fluids. Use a soft cloth and
neutral detergent.
- The strap can be washed with soapy water.

Troubleshooting


Should your CANICOM 300 Expert stop working or develop a fault, first read this guide over, and then
check the batteries and replace or recharge them if necessary. Also check that you are using the product
correctly.
If you encounter any problems, re-code the receiver collar with the remote control (Ref. Re-coding
procedure).
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or by Email export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service and repair.
For all repairs, please supply the following:
- the complete product
- the proof of purchase (invoice or sales receipt)
If you omit one of these items, the After Sales Service will have to invoice you for any repair costs incurred.
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