Help; Getting Help - Blackmagic Design Blackmagic Studio Cameras Manuel D'installation Et D'utilisation

Help

Getting Help

The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your camera.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Design support
centre at www.blackmagicdesign.com/support.
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, please use the "Send us an email"
button on the support page for your camera to email a support request. Alternatively, click on
the "Find your local support team" button on the support page and call your nearest
Blackmagic Design support office.
Checking the Software Version Currently Installed
To check which version of Blackmagic Camera Setup software is installed on your computer,
open the About Blackmagic Camera Setup window.
‚ On Mac OS X, open Blackmagic Camera Setup from the Applications folder.
Select About Blackmagic Camera Setup from the application menu to reveal the
version number.
‚ On Windows, open Blackmagic Camera Setup from your Start menu or Start Screen.
Click on the Help menu and select About Blackmagic Camera Setup to reveal the
version number.
How to Get the Latest Software Updates
After checking the version of Blackmagic Camera Setup software installed on your computer,
please visit the Blackmagic Support Center at www.blackmagicdesign.com/support to check for
the latest updates. While it is usually a good idea to run the latest updates, it is wise to avoid
updating any software if you are in the middle of an important project.
Battery Replacement
The Studio Camera's built in battery is not user-serviceable. Should the battery require
replacement, you will need to send it to your nearest Blackmagic Design service center for
replacement. If the camera is outside of its warranty period, the battery replacement will incur
a small service fee for the cost of the battery, labor and return of the camera to you. Please
contact Blackmagic Design Support to find out details of where to send your camera, how to
package it safely and how much the replacement will cost in your country.
NOTE Blackmagic Studio Camera 2 and Blackmagic Studio Camera 4K 2 do not have
internal batteries.
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