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Maintenance

Yearly Service

Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous situation .
We recommend the following procedures be done by a qualified technician .
Glass Maintenance
Always use suction cups to remove the fireplace glass . Use the manual procedure for instruction on how to
remove the fireplace glass .
Always use gloves when removing the glass to protect your hand and prevent finger prints on the glass .
DO NOT USE abrasive cleaners on the glass panels . DO NOT ATTEMPT to clean the glass panels when they
are hot .
Do not use normal household (usually ammonia-based) glass cleaners to clean the glass as these cleaners can
leave a permanent stain . Only a gas fireplace glass cleaner should be used .
Verify no cracks or breakage in the glass .
Place glass in a safe location to prevent breakage .
Never attempt to operate the fireplace without the fireplace glass .
Pilot Maintenance
Visually inspect the pilot flame . The pilot flame should be always present when the fireplace is in operation .
Make sure the pilot flame has two flame tips pointing to the flame sensor (thermocouple) and to the center of
the burner .
Make sure the pilot area is clean from any dust, media or any other debris that may disrupt the operation of the
ignition system . Lint or foreign material must be removed with a brush or vacuum .
Verify fireplace ignition using the remote or wall switch . Verify electronic ignition, sparking sequence, pilot
operation and burner ignition .
Burner Maintenance
The flames from the burner should be visually checked . The flame should have a blue base and yellow tops and
be candle-like in appearance .
If excessive soot is found inside the firebox area, the fireplace will require adjustment . Verify the air shutter and
vent restrictor setting and document any changes .
If the flame becomes sooty, dark orange, or extremely tall, do not operate the heater .
Measure gas pressure . Inlet ___ W .C ., Outlet ___ W .C .
Vent Maintenance
The following venting system inspection by a qualified service technician is recommended every six months:
Inspect for excessive condensation, e .g ., water droplets forming in the inner lining and subsequently dripping
out of the joints . This can cause corrosion in the system .
Check for corrosion in areas exposed to the elements . Where rust spots or holes have appeared, these must be
immediately replaced .
Ensure that there is no foreign material in the vents . Survey by removing the cap and shining a light down
the vent .
Check all joints and pipes to make sure that nothing has been disturbed or loosened .
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