Stuv 16-cube & H Mode D'emploi page 30

THE STÛV GUARANTEE :
A SIMPLE PROCEDURE FOR MORE PEACE OF MIND.
This fireplace has been designed
to offer you maximum pleasure,
comfort and safety. Manufactured
with the greatest care from high-
quality materials and components,
it will work for many years without
any problems.
If, despite our best efforts, a fault
should occur, we undertake to
resolve it.
However, you have to register your
product to ensure our after-sales
service offers you the best possible
attention and is able to meet your
needs effectively
Stûv commercial guarantee
The Stûv guarantee covers all end
purchasers (users) of a Stûv system.
It enters into force on the invoice
date of the original sale from the
seller to the purchaser.
Duration of the guarantee
Without prejudice to the guarantee
covering latent defects, the Stûv
commercial guarantee is for :
years on the body of the stove
years on other components
(base grate, door mechanism,
hinges, pulleys, runners,
clasps,...)
Applicable to stoves sold after
01/07/2010.
Only the sales invoice produced by
seller
the for the final purchaser is
valid as proof for the guarantee.
For purchases prior to 01/07/2010,
please refer to the guarantee
conditions contained in the
installation instructions/directions
for usage provided with the stove.
Conditions of application
of guarantee
To benefit from this
commercial guarantee,
you must correctly complete
acceptance
and return the
of works and warranty
form to your dealer within
30 days of purchase.
Only forms completed
correctly will apply.
a copy of
Keep this document
problems
safe. In the event of
with your fireplace, please
contact your dealer.
fireplaces
Stûv are
guaranteed against :
– manufacturing faults,
– faults with the paintwork on the
visible external parts of the stove
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The guarantee does not cover
– the components subject to
wear and tear (e.g. refractory
vermiculite bricks, seals) which
have to be replaced from time to
time in normal usage,
– the glass,
– damage caused to the stove or
operational faults due to :
> installation which does not
comply with good practice
guidelines and the installation
instructions and with national
and regional regulations in
force,
> abnormal usage which does
not comply with the directions
for use instructions,
> a lack of maintenance,
> external factors, such as
flooding, lightning, fire...
> local conditions such as
draught problems or faults
caused by defective ducts.
– damage caused by :
> faulty installation,
> overheating,
> the use of inappropriate fuel.
The guarantee is restricted to the
exchange of components recognized
as defective excluding replacement,
compensation and interest costs.
The replacement components
supplied under the guarantee are
guaranteed for the remainder of the
guarantee period.