7 TROUBLESHOOTING
7.1 Alarm management
Alarms are indicated by an acoustic signal (if activated) and a message on the control panel.
In case of an alarm, shut down the stove, eliminate the cause and restart the stove according to the normal
procedure described in this manual.
The alarms, with causes and cures, which can appear on the control panel are listed below:
Signalling
AL 1
POWER
-The stove does not start.
FAILURE
AL 2
-Occurs in case of a fume
temperature probe fault.
FUME
-The shutdown procedure is
PROBE
activated.
-Occurs if the fume probe detects
AL 3
a fume temperature above 280°C.
-The shutdown procedure is
HOT FUMES
activated.
-Occurs when the exhaust fan is
AL 4
faulty.
-The shutdown procedure is
FAN FAIL
activated.
-No flame in ignition stage.
AL 5
-The shutdown procedure is
NO IGNITION
activated.
AL 6
-Brazier not fed with pellets.
NO PELLETS
-Occurs in case of cutting in of
AL 7
auger duct temperature safety
THERMAL
thermostat.
SAF
-The system is stopped.
-In the work stage the stove
AL 8
detects a pressure below the
NO NEG
vacuum switch setting threshold.
PRESS
-The system is stopped.
ALARMS - MESSAGES
Fault
-No power during the lighting
stage.
-Faulty probe
-The probe is disconnected from
the board.
-Faulty tangential fan.
-No power to tangential fan.
-Too many pellets.
-The fume fan is blocked.
-Faulty speed control sensor.
-No power to fume fan.
-The pellet hopper is empty.
-The electrical element is faulty,
dirty or not correctly positioned.
-Pellet load setting incorrect.
-The pellet hopper is empty.
-The pellet feed gearmotor has to
adjust.
-The gearmotor does not feed
pellets.
-The safety thermostat has
detected a temperature above the
setting threshold due to
overheating of the bottom part of
the hopper, blocking gearmotor
operation.
-The combustion chamber is dirty.
-The fume duct is obstructed.
-The fire door is not closed.
-The overpressure valves are
open-stuck.
-Faulty vacuum switch.
Possible causes
48
Cures
-Turn the stove OFF by pressing
the button P4 and repeat the
lighting procedure.
-Other reinstatement operations
must be carried out by a service
centre.
-Reinstatement operations must
be carried out by a service centre.
-Adjust the pellet flow.
-Other reinstatement operations
must be carried out by a service
centre.
-Reinstatement operations must
be carried out by a service
centre.
-Check pellets in hopper.
-Check the lighting procedures.
-Other reinstatement operations
must be carried out by a service
centre.
-Check pellets in hopper.
-Adjust the pellet flow
-Other reinstatement operations
must be carried out by a service
centre.
-Check the cause of excessive
overheating.
-Reset the safety thermostat by
pressing the reset button.
-Check cleanness of the fume
duct and combustion chamber.
-Check hermetic closing of the
door.
-Check closing of the
overpressure valves.
-Other reinstatement operations
must be carried out by a service
centre.
CALLA canalizzabile