Tecno-gaz Europa B evo Mode D'emploi page 88

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1. The product is guaranteed for a period of 12 months.
2. The guarantee begins from the date of delivery of the machine to client proven by
the restitution of the guarantee label attached to the tool, filled in, stamped and
signed by the dealer.
3. Repair or substitution during guarantee of a part is effected upon the absolute
judgment of TECNO-GAZ company. It does not include the transfer of employees,
packaging and shipping costs, which are charged to the customer.
4. Excluded from the guarantee are light bulbs, fuses, and components subject to
normal wear.
5. The right to complete substitution of the machine is not recognized
6. The guarantee does not cover damage caused by improper maintenance,
negligence, incompetence or other causes not related to the constructor.
7. The guarantee does not include any compensation for direct or indirect damage of
any nature towards persons or things, caused by the inefficiency of the machine.
8. TECNO-GAZ is not responsible for breakdowns or damage caused by inappropriate
use of the product or in case ordinary maintenance has not been carried out or
elementary principles of correct maintenance (negligence) have been ignored.
9. There is no acknowledgment of compensation for machine stoppage.
10. Mounting, service, overhaul, and control of tools have to be carried out
exclusively by service centers authorized by TECNO GAZ to be identified by
the card issued after the participation in the certification course.
11. Any intervention on the tool carried out by unauthorized staff excludes the
right to guarantee as well as the direct liability of the producer. This also
applies to interventions performed out of the guarantee period.
12. Components replaced under guarantee must be returned to TECNO-GAZ postage
paid. Failure to return the part within 10 days the cost of the part will be charged to
the buyer.
13. TECNO-GAZ does not accept return from final users, unless specifically authorized
in writing.
14. Return to TECNO-GAZ for repairs, must be controlled by the dealer or by service
centers chosen by the final user in compliance with commercial procedures CM-P-
003 entitled "CONTROL OF REQUESTS FOR RETURN, REPAIR, SUBSTITUTION
OF TECNO-GAZ PRODUCTS AND CLIENT COMPLAINTS".
15. Return to TECNO-GAZ must be documented and authorized as per internal
procedures.
16. Products returned to TECNO-GAZ must have attached documentation of
authorized return and a document describing the breakdown, otherwise the
diagnostic cost will be charged.
17. All products in repair must be shipped to TECNO-GAZ postage paid and adequately
packaged (we suggest using the original packaging)
The goods travel at sender's risk.
WARRANTY
ENGLISH
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