Customer Service - Gaggenau RF 411 Guide D'utilisation

Fault
The Light at the Ice and Water
Dispenser does not work.
Ice forms in the inflow hose
to the Ice Maker.
Water runs from the appliance.
The water pressure is less than
usual.

Customer Service

Before you call Customer Service, see the chapter
entitled "Before Calling for Service".
After checking according to the chapter entitled
"Before Calling for Service", additional help can be
requested by calling the Gaggenau Customer Service
center,
877 442 4436 (toll-free), from anywhere in the USA.
Note down the following information about your
freezer so that you have it ready and can be better
assisted if you require help or Customer Service.
24
Possible cause
The Light is switched Off.
The Light is defective.
Low Water Pressure.
Shut Off Tap incorrectly opened.
The Water Connection Hose is not
properly sealed.
Incorrect Shut Off Tap installed.
Low Water Pressure.
Shut Off Tap incorrectly opened.
Incorrect Shut Off Tap installed.
Water Supply has kinks.
The Filter Cartridge is blocked or needs
to be replaced.
Remedial action
Press the Button at the Ice and Water
Dispenser Control Panel.
See chapter "Light (LED)".
Connect the appliance to the stipulated water
pressure only (see chapter "Connecting
Appliance", section "Water Connection").
Open Shut Off Tap fully.
Replace the hose with a manufacturer's
original part.
Incorrect taps can cause low water pressure
and damage to the appliance.
Connect the appliance to the stipulated water
pressure only (see chapter "Connecting
Appliance", section "Water Connection").
Open Shut Off Tap fully and check for leaks.
Check the minimum through flow.
Incorrect taps can cause low water pressure
and damage to the appliance.
Turn Off the Water Supply at the Shut Off Tap.
Smoothen out the kinks, exchange where
necessary.
Exchanging the Filter Cartridge.
Dealer's name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type