Before Calling For Service - Gaggenau RF 411 Guide D'utilisation

Before Calling for Service

Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Fault
Appliance has no refrigeration
capacity.
The light does not work.
The display does not illuminate.
The refrigeration unit is switching
On more frequently and for
longer.
The light (LED) does not work.
Display indicates "E..".
Display indicates
"LOWPOWER".
Display indicates
"HIGHVOLT".
22
Possible cause
Appliance has been switched Off.
Power failure.
The fuse has been switched Off.
The Power Plug has not been inserted
properly.
Appliance opened frequently.
The Ventilation Openings have been
covered.
Large quantities of fresh food are placed
in the freezer.
The LED lamp is defective.
Light switch is jammed.
Electronics have detected a fault.
The line voltage falls below
the permitted limiting value.
The line voltage exceeds the permitted
limiting value.
Remedial action
Press the POWER Button ÿ.
Check whether the power is on.
Check the fuse.
Check whether the Power Plug is secure.
Do not open the appliance unnecessarily.
Remove obstacles.
Switch Super Freezing On.
Call Customer Service.
Check whether it can be moved.
Call Customer Service.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.