Warranty - HENX H36GC20 Mode D'emploi

English

14. Warranty

HENX Warranty policy
2 year limited warranty on HENX outdoor
power equipment and 2 year limited
warranty on HENX battery packs and
chargers.
Please contact Q-stion Customer Service at
+800 - 86286286 any time you have
questions or warranty claims.
Limited service warranty
FOR TWO YEARS from the date of original
retail purchase, this HENX product is
warranted against defects in material or
workmanship. Defective product will receive
free repair.
FOR TWO YEARS from the date of original
retail purchase, the HENX ONE System
battery pack and charger are warranted
against defects in material or workmanship.
Defective product will receive free repair.
This warranty does not cover routine
maintenance parts and consumables that
can wear out from normal use within the
warranty period.
a. This warranty applies only to the
original purchaser from an authorized
HENX retailer and may not be
transferred.
b. The warranty period for any HENX
product or part used for industrial,
professional or commercial purpose is
ONE year.
c. This warranty is void if the product has
been used for rental purpose.
d. This warranty does not cover the
damage resulting from modification,
alteration or unauthorized repair.
e. This warranty only covers defects
arising under normal usage and does
not cover any malfunction, failure or
defect resulting from misuse, abuse
(including overloading of the product
beyond capacity and immersion in
water or other liquid), accidents, neglect
or lack of proper installation, and
improper maintenance or storage.
30
f. This warranty does not cover normal
deterioration of the exterior finish,
including but not limited to scratches,
dents, paint chips, or to any corrosion or
discoloring by heat, abrasive and
chemical cleaners.
How to obtain service
For warranty service, please contact Q-stion
customer service at +800 - 86286286 or
mail contact@henxgarden.eu.
When requesting warranty service, you
must present the original dated sales
receipt.
An authorized service center will be
selected to repair the product according to
the stated warranty terms.
Additional limitations
To the extent permitted by applicable law, all
implied warranties, including warranties of
MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE, are disclaimed.
Any implied warranties, including warranties
of merchantability or fitness for a particular
purpose, that cannot be disclaimed under
state law are limited to three years from the
date of purchase for outdoor power
equipment and two years from date of
purchase for battery pack and charger.
Some states do not allow limitations on
how long an implied warranty lasts and/or
do not allow the exclusion or limitation of
incidental or consequential damages, so the
above limitations may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state.
Costumer Service:
Q-Stion B.V.
+800 - 86286
Email: contact@henxgarden.eu