Troubleshooting - HENX H36GC20 Mode D'emploi

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13. Troubleshooting

WARNING: Always remove the battery pack when servicing or transporting the mower.
Always protect your hands by wearing heavy gloves or wrapping the cutting edges with
rags or other materials when performing any maintenance on the mower blade.
PROBLEM CAUSE
The mower • The battery pack is depleted.
fails to start
• The battery pack is not
• The battery or mower circuitry
• The side rails are not extended
• The handle is not set at one of
• The mower deck is clogged with
The mower • The blade is dull.
cuts unevenly
• The cutting height is not set
• The blade is assembled
The mower • The battery pack is depleted.
stops while
• Mower is in overload condition.
mowing
• Mower deck is clogged with
• The battery or mower circuitry
• The side rail is retracted a little
The mower • Wet grass clippings are sticking
does not
mulch properly
• The mower is set to cut too
28
mounted in place in the battery
compartment.
is too hot. (The power indicator
on the mower will blink slowly
for 7 times)
to their maximum length and
the clamps are not locked in
position.
the three operating positions.
grass and debris.
properly.
incorrectly.
grass and debris.
is too hot. (The power indicator
on the mower will blink slowly
for 7 times.)
by the pushing force applying
on the handle.
to the underside of the deck.
much grass at once.
SOLUTION
• Charge the battery pack.
• Attach the battery pack to the
mower. Press it until you hear a
click.
• Allow the battery pack or
mower to cool until the
temperature drops below
152°F (67°C).
• Fully extend the handle and
lock both clamps.
• Adjust the handle to one of the
three operating positions.
• Clean the mower deck and
make certain that the blade
has freedom of movement.
• Sharpen or replace the blade.
• Move the deck height to a
higher setting.
• Reassemble the blade,
following the section "Installing
the blade" in this manual.
• Charge the battery pack.
• Raise the cutting height or
slow down the mowing.
• Unclog the mower deck. Raise
the cutting height, or cut a
narrow swath.
• Allow the battery pack or
mower to cool until the
temperature drops below
152°F (67°C).Unlock the
clamps. Fully extend the +side
rails and lock the clamps
again.
• Wait until the grass dries
before mowing.
• Raise the deck to a higher
cutting height setting.