Troubleshooting - Krups EA9000 Série Mode D'emploi

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TROUBLESHOOTING

If your machine is not operating correctly, try to resolve it by referring to this troubleshooting guide.
If the problem persists in spite of this, contact our helpline (See details at end).
PROBLEM / MALFUNCTION
The machine displays a failure,
the software hangs or your
machine has a malfunction.
The appliance does not switch
on when the ON/OFF button is
pressed.
You used pre-ground coffee and
the machine does not make
coffee.
The espresso or coffee is not hot
enough.
The coffee is too lightly coloured
or too weak.
The coffee dispenses too slowly.
PROBABLE CAUSES
Software problem.
Power failure or blown fuse.
The mains plug is not pushed into
the mains socket correctly or into
the machine or the mains socket
is faulty.
The appliance is faulty.
You have poured too much
pre-ground coffee or
pre-ground coffee is too fine.
The temperature of the coffee is
not set high enough.
The coffee cup is cold.
There is not enough coffee in the
coffee bean container.
Too much coffee is prepared.
The filter cartridge is clogged.
The machine may need
cleaning/descaling.
CORRECTIVE ACTIONS
Turn off and unplug the machine.
Remove the filter cartridge. Wait
for 20 seconds and restart the
machine.
If the failure persists, note down
the message on the screen and
call the KRUPS customer service.
Check the fuses of your electrical
installation.
Check that the plug is correctly
inserted into the socket or have
the socket repaired.
Have the appliance checked by a
qualified technician.
Use a mixture for espresso coffee
the
machines.
Check the coffee temperature in
the "Settings" menu.
Programme your recipe using the
"Favourites"
increasing the temperature.
Warm the cup by rinsing it with
hot water before starting the
preparation.
Check that coffee is present in
the container and that nothing is
obstructing the sensor (coffee
bean blocking in the front, etc.).
Reduce the quantity of water in
the coffee.
Start a cleaning of the machine.
Remove/replace
cartridge.
ENGLISH
function by
the filter
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