Troubleshooting - Krups EA9000 Serie Mode D'emploi

KRUPS
SERIE EA9000
Place a recipient with a capacity of at least 0.6 litres under the coffee
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nozzles and press OK.
The descaling phase will start.
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3
When the descaling is complete: Empty your recipient and put it
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back, then empty the water tank, rinse it well and fill it again.
The first rinsing will start.
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4
End of the first rinsing: Empty your recipient and replace it.
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5
End of the second rinsing and of the steam circuit descaling phase.
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The nozzle returns to its cleaning container.
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Refit the Claris Aqua Filter System filter, if necessary.
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Empty your recipient and fill the water tank.
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! Caution: During the descaling or coffee circuit cleaning programmes, water can splash quite strongly.
If required, place a paper towel on the drip tray.
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TROUBLESHOOTING

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If your machine is not operating correctly, try to resolve it by referring to this troubleshooting guide.
If the problem persists in spite of this, contact our helpline (See details at end).
PROBLEM / MALFUNCTION PROBABLE CAUSES
The machine displays a failure,
the software hangs or your Software problem.
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machine has a malfunction.
Power failure or blown fuse.
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The mains plug is not pushed into
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The appliance does not switch
the mains socket correctly or into
on when the ON/OFF button is
the machine or the mains socket
pressed.
is faulty.
The appliance is faulty.
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You used pre-ground coffee and You have poured too much
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the machine does not make pre-ground
coffee. pre-ground coffee is too fine.
The temperature of the coffee is
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The espresso or coffee is not hot
not set high enough.
enough.
The coffee cup is cold.
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There is not enough coffee in the
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The coffee is too lightly coloured
coffee bean container.
or too weak.
Too much coffee is prepared.
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The filter cartridge is clogged.
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The coffee dispenses too slowly.
The machine may need
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cleaning/descaling.
ENGLISH
CORRECTIVE ACTIONS
Turn off and unplug the machine.
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Remove the filter cartridge. Wait
for 20 seconds and restart the
machine.
If the failure persists, note down
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the message on the screen and
call the KRUPS customer service.
Check the fuses of your electrical
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installation.
Check that the plug is correctly
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inserted into the socket or have
the socket repaired.
Have the appliance checked by a
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qualified technician.
Use a mixture for espresso coffee
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coffee or the
machines.
Check the coffee temperature in
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the "Settings" menu.
Programme your recipe using the
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"Favourites" function
increasing the temperature.
Warm the cup by rinsing it with
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hot water before starting the
preparation.
Check that coffee is present in
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the container and that nothing is
obstructing the sensor (coffee
bean blocking in the front, etc.).
Reduce the quantity of water in
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the coffee.
Start a cleaning of the machine.
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Remove/replace the
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cartridge.
by
filter
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