Dyson 360 Eye Mode D'emploi page 29

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For more support
Online
www.dysoncanada.ca/support/robots
On the phone:
Call our helpline for dedicated support on
866-861-2558 between Monday - Friday
8am – 7pm (EST). Saturday 9am – 5pm
(EST). Closed Sundays and civic holidays
Dock
Check that power is going to the dock: the 'Power
on' indicator panel should illuminate on the base of
the dock.
Check that the docking targets on the dock are clean
and not obstructed.
Check that the docking targets are folded out
correctly. Targets should be parallel to the wall and
facing out to the room.
Check the charging dock hasn't been moved since
the appliance started cleaning, as this may interrupt
the mapping sequence.
Charging
contacts
On the Dyson Link app:
You can use the Dyson Link app to
identify problems, view video guides
and take you through simple step-by-
step diagnostics to resolve.
Optics
Check all sensor covers and the navigational
camera for dirt, fingerprints or smears.
Wipe with a soft, dry, microfibre cloth to clean.
Do not use cleaning fluids, liquids or sprays of
any kind.
Check that there is adequate lighting for the
robot to operate across all cleaning areas,
including those already cleaned.
Docking
targets
'Power on' 
indicator
Software updates
Pink lights indicate a software
upgrade is in progress.
Contact the
Dyson Helpline
5 red flashing lights indicates that
your robot has encountered a fault
that you cannot fix. Please contact the
Dyson helpline.
Return to
the dock
Red battery light flashing indicates that
your robot cannot complete the clean.
Please return your robot to the dock.
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