Problem
The hob deactivates.
Residual heat indicator does
not come on.
Automatic Heat Up does not
operate.
The heat setting changes be‐
tween two levels.
The control panel becomes
hot to the touch.
comes on.
comes on.
and a number come on.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes
Possible cause
You put something on the sensor
field
.
The zone is not hot because it op‐
erated only for a short time or the
sensor is damaged.
You use a very tall pot which
blocks the signal.
The highest heat setting is set.
The zone is hot.
Power management operates.
The cookware is too large or you
put it too close to the control pan‐
el.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the
zone.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the
zone.
There is an error in the hob.
on. Make sure, you operated the hob
correctly. If not the servicing by a service
technician or dealer will not be free of charge,
also during the warranty period. The
information about guarantee period and
Authorised Service Centres are in the
guarantee booklet.
Remedy
Remove the object from the sensor
field.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
Use a smaller pot, change the cook‐
ing zone or operate the hood man‐
ually.
The highest heat setting has the
same power as the function.
Let the zone become sufficiently
cool.
Refer to "Daily use".
Put large cookware on the rear
zones, if possible.
Refer to "Daily use".
Put cookware on the zone.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
comes on again, disconnect the hob
from the electrical supply. After 30
seconds, connect the hob again. If
the problem continues, speak to an
Authorised Service Centre.
ENGLISH
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