Chapter 4
Troubleshooting
Error code
U02
Cause
Number of scanned document sheets is less than the set
number of sheets in the verify scan.
Remedy
Two or more sheets may have been fed when the document is
scanned. Press the Stop key to reset the counter to "0". Check the
number of scanned images with the number of document sheets to
see if all document sheets have been correctly scanned, and scan
the document again.
Error code
H01
Cause
The optional imprinter's ink cartridge is not installed.
Remedy
Install the imprinter cartridge properly.
Error code
H02
Cause
Endorser ED600 (option) connection error
Remedy
Connect the endorser ED600 properly.
Error Code
P00, P01, P02, P03, P04, P06, P08, P10, P20
Cause
Scanner paper jam
Remedy
Remove the jammed paper. (P.70)
Error code
P30
Cause
Endorser ED600 paper jam
Remedy
Remove the paper jammed from inside the endorser ED600
according to the instructions in the Endorser ED600 Instructions.
Error code
P80
Cause
Paper feed error
Remedy
Open and close the upper unit.
Error code
J18
Cause
A document was skewed.
Remedy
Remove the skewed document.
Then, scan the document again after checking that the image on
the document fo which this error occurred has been properly
scanned.
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