Chapter 4
Troubleshooting
When the scanner unit malfunctions or when trouble such as a paper feed or eject
error occurs, an error code appears on the counter display of the operation panel.
The following describes error codes that appear on the counter display and how to
remedy the error.
Error codes
d01, d02, d03
Cause
Two or more document pages were scanned.
Remedy
Press the Stop key to reset the counter to "0". Check the document
with the scanned image, and scan the document again.
Error code
C01
Cause
The upper unit is open.
Remedy
Close the upper unit.
Error code
C02
Cause
The imprinter cover is open. (with imprinter installed)
Remedy
Close the imprinter cover.
Error code
C03
Cause
The upper unit and imprinter cover are open. (with imprinter
installed)
Remedy
Close the upper unit and imprinter cover.
Error code
C04
Cause
The endorser ED600 cover is open (with endorser ED600
installed)
Remedy
Close the endorser ED600 cover.
Error code
C05
Cause
The upper unit and endorser ED600 cover are open (with
endorser ED600 installed).
Remedy
Close the upper unit and endorser ED600 cover.
78
When An Error Code is
Displayed