Troubleshooting Guide (VCR)
Before contacting the Samsung after-sales service, perform the following simple checks.
If you are unable to solve the problem after reading the below instructions, note:
• The model and serial number on the rear of your DVD-VCR.
• The warranty information.
• A clear description of the problem.
Then contact your nearest SAMSUNG after-sales service.
Problem
No power
You cannot insert a video cassette
The television programme
was not recorded
Timer recording was unsuccessful
You cannot see normal broadcasts
Noise bars or streaks on playback
When the II button is pressed
during playback, the still picture
has severe "noise bars" streaks
Video Head Cleaning
Solution
◆ Check that the power plug is connected to a wall outlet.
◆ Have you pressed the STANDBY/ON button?
◆ A video cassette can only be inserted with the window
side up and the safety tab facing you.
◆ Check the DVD-VCR aerial connections.
◆ Is the DVD-VCR tuner properly set?
◆ Check if the safety tab is intact on the cassette.
◆ Was the STANDBY/ON button pressed to activate the timer?
◆ Re-check the recording start/stop time settings.
◆ If there was a power failure or interruption during timer
recording, the recording will have been cancelled.
◆ Check the tuner or external setting. It should be on tuner.
◆ Check the TV or VCR aerial connections.
◆ Press the TRK
(
or
◆ A still picture may have "noise bars", depending on the
condition of the tape. Press the TRK
during slow motion to minimize this effect.
◆ If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads
) buttons to minimize this effect.
(
or
) buttons
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