Nameplate; Warranty - Sunrise Medical Quickie Helium Manuel D'utilisation

10.0 Nameplate

Name Plate
The nameplate is located on either the cross-tube assembly or
the transverse frame tube, as well as on a label in the owner's
manual. The nameplate indicates the exact model designation
and other technical specifications. Please provide the following
pieces of information whenever you have to order replacement
parts or to file a claim:
• Serial number
• Order number
• Month/Year
SAMPLE
Helium
Helium
Product Name/SKU Number.
Maximum safe slope with anti-tip tubes fitted,
Depends on wheelchair setting, posture and
physical capabilities of the user.
Seat width.
Depth (maximum).
Load Maximum.
CE Mark
User's Guide.
Crash Tested
Date of manufacture.
Serial number.
Helium Rev.6.0

11.0 Warranty

Warranty
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
Warranty conditions
1) Repair or replacement is carried out by the authorised Sunrise
Medical dealer.
2) To fulfil the guarantee conditions, should servicing need to be
carried out on your wheelchair under this agreement, contact the
designated Sunrise Medical customer service agent immediately,
with precise details on the type of difficulty. Should you be using
the wheelchair outside the area covered by the designated Sunrise
Medical customer service agent, the work will be carried out under
"guarantee conditions" by another agency as designated by the
manufacturer.
3) Should any part of the wheelchair require repair or replacement,
as a result of a specific manufacturing or material defect, within 24
months (5 years on frame and cross brace) from the date on which
the possession of the product was transferred to the original
purchaser, and subject to it remaining within that ownership, the
part or parts will be repaired or replaced completely free of charge
if returned to the authorised service agent.
Note: This guarantee is not transferable.
4) The guarantee also covers all repaired or replaced parts for the
remaining period of the guarantee for the wheelchair.
5) For spare parts which are fitted after the start of the original
guarantee, we give a further 24-month guarantee.
6) Consumable parts are normally excluded from the guarantee,
except in the case that premature wear of the part is the direct
result of a manufacturing fault. These parts include, amongst
others, upholstery, tyres, inner tubes and similar parts.
7) The above warranty conditions apply to all product parts for
models purchased at full retail price.
8) Normally we do not accept responsibility if a repair or
replacement of the wheelchair is required for one of the following
reasons:
a) The product or part has not been maintained or serviced in
accordance with the manufacturer's recommendations as shown in
the User Instructions and/or the Service Instructions. Accessories
have been used which are not specified as original accessories.
b) The wheelchair or a part of the wheelchair was damaged
through neglect, accident or improper use.
c) Alterations to the wheelchair or parts, which are not in
accordance with the manufacturer's specifications or the carrying
out of repairs before informing the customer service agent.
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