Troubleshooting
Error displayed
Cause
Test execution errors
Barcode label not read
Barcode faulty
Please close the cover.
The measured
Absorbance > 3.5!
absorbance exceeds 3.5
Fault
Barcode check
Deviation to the stored
number?
data
Please update program
data!
It's recommended to
Check of the air values
execute a Full System
failed
Check
Blank value correction
Blank value correction
not possible with
not possible!
LCW919.
Fault
Program not
accessible.
Barcode test not present
Please update program
data!
The cuvette is dirty or
Fault
there are undissolved
Clean cuvette!
particles in the cuvette
Error displayed
Fault
Resolution
Test program stopped!
Please check lamp
Close the lid.
Reinsert the cell.
Error [xx]
If the barcode is not
Fault
recognised, contact
Test program stopped!
technical support.
Please remove the
Close the cover.
cuvette
Close the lid.
Dilute sample and
measure again
Error
Selfcheck stopped.
Hardware error.
Update program data
Error [x]
Error
Switch the instrument off
Too much ambient
and then back on again.
light!
If the system check is not
Move instrument into
successful, contact
shade
technical support.
or close the lid
No help function is
available for this
program.
Shelf life exceeded!
Update program data
Use chemicals?
No evaluation!
Clean the cuvette; allow
the particles to settle
No barcode!
Cause
Resolution
Check the lamp and
replace it if necessary.
Test program stops when
the instrument is started
Close lid.
Press Start Again.
Remove the cuvette/
sample cell from the cell
Test program stops when
compartment.
the instrument is started
Press OK.
Contact technical support
Electronic defect
and indicate the error
number
Decrease ambient light.
The instrument sensors
(Avoid direct sunlight.)
detects too much
ambient light.
Close lid.
The analysis is possibly
erroneous. Use new
chemicals
Check programming
Error in the test database
/ user database
Contact technical support
Reinsert the cell.
If the barcode is not
No barcode found
recognised, contact
technical support.
English 27