Troubleshooting - Whirlpool GW395LEPB01 Guide D'utilisation Et D'entretien

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
On sealed burner models, see "Sealed Surface Burners"
section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
On sealed burner models, see "Sealed Surface Burners"
section.
On models with caps, are the burner caps positioned
properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Burner sparks but does not light
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
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TROUBLESHOOTING

Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
On some models, is the Control Lock set?
See "Control Lock" section.
Oven burner flames are yellow or noisy
Is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
Cooling fan runs during baking, broiling or cleaning
It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Display shows messages
Is the display showing "PF," "PF id=27" or "PF id=30"?
There has been a power failure. Clear the display. See
"Display" section. On some models, reset the clock if
needed. See "Clock" section.
Is the display showing a letter followed by a number?
Clear the display. See "Display" section. If it reappears, call
for service. See "Assistance or Service" section.