Troubleshooting - Whirlpool WFC315S0JB Instructions D'utilisation

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual or visit producthelp.whirlpool.com. In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Operation
Problem
Nothing will operate
Cooktop will not operate
Excessive heat around
cookware on cooktop
Cooktop cooking results not
what expected
Cooktop element cycles
on and off on High setting
Oven will not operate
Oven temperature
too high or too low
Oven indicator lights flash
Display shows messages
Self-Cleaning cycle
will not operate
16

TROUBLESHOOTING

Possible Causes
Power supply cord is unplugged.
Household fuse is blown or a
circuit breaker is tripped.
The control displays an F9 or
F9 E0 error code.
The control knob is set incorrectly.
On ceramic glass models, the
oven control lockout is set.
Cookware that is not the
proper size.
Control knob set to incorrect
heat level.
Range is not level.
Element cycling due to a
temperature limiter.
Delay Start is set.
Control lock is on.
Control is in Demo mode.
Electronic oven control set
incorrectly.
Oven temperature needs
adjustment.
Power to range is turned on
or restored.
Power failure (display shows
flashing time).
Error code (display shows letter
followed by number).
The Start keypad needs to be
pressed so a cycle can begin.
The oven door is not closed.
The Self-Cleaning function has
not been entered correctly.
A Timed Cook function has been
entered.
The range is in Sabbath mode.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B
Solutions
Plug into a grounded outlet.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The electrical outlet in the home may be miswired. Contact
a qualified electrician to verify the electrical supply.
Push in knob before turning to a setting.
See the "Control Lock" keypad feature in the "Feature
Guide" section.
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more
than 1/2" (1.3 cm) outside the cooking area.
See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
This is normal operation. The element may cycle on and off
to keep the cooktop from overheating.
See the "Electronic Oven Controls" section.
Press and hold CONTROL LOCK for 3 seconds to unlock.
Demo mode will deactivate all oven elements. See "Demo Mode"
in the "Electronic Oven Controls" section.
See the "Electronic Oven Controls" section.
See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
See "Control Display" in the "Electronic Oven Controls" section.
If the indicator light(s) keep(s) flashing, call for service. See the
"Warranty" section for contact information.
Clear the display. On some models, reset the clock, if needed.
See the "Clock" keypad feature in the "Feature Guide" section.
Depending on your model, press the Cancel keypad to clear the
display. See "Control Display" in the "Electronic Oven Controls"
section. If it reappears, call for service. See the "Warranty"
section for contact information.
See the "Start" keypad feature in the "Feature Guide" section.
Make sure the oven door is fully closed.
See the "Self-Cleaning Cycle" section.
See the "Cook Time" section.
See the "Sabbath Mode" section.