38 | Warranty - Jennair W10779525B Guide D'utilisation Et D'entretien

JENNAIR REFRIGERATION
®
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few
minutes to review the Troubleshooting section of the Use and Care Guide or visit https:/ /jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.
TWO YEAR LIMITED WARRANTY
For two years from the date of purchase, when this major appliance is installed, operated
and maintained according to instructions attached to or furnished with the product,
JennAir brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "JennAir
®
pay for Factory Specified Replacement Parts and repair labor to correct defects in materials
or workmanship that existed when this major appliance was purchased, or at its sole
discretion replace the product. In the event of product replacement, your appliance will be
warranted for the remaining term of the original unit's warranty period.
THIRD THROUGH SIXTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM ONLY)
In the third through sixth year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions attached to or furnished
with the product, JennAir brand will pay for factory specified replacement parts and
®
repair labor for the following components to correct non-cosmetic defects in materials or
workmanship in the sealed refrigeration system (includes compressor, evaporator, condenser,
dryer and connecting tubing) that existed when this major appliance was purchased.
SEVENTH THROUGH TWELFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM ONLY - LABOR NOT INCLUDED)
In the seventh through twelfth year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions attached to or furnished with
the product, JennAir brand will pay for factory specified replacement parts for the following
®
components to correct defects in materials or workmanship in the sealed refrigeration system
(includes compressor, evaporator, condenser, dryer and connecting tubing) that existed when
this major appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a JennAir
designated service company. This limited warranty is valid only in the United States or
Canada and applies only when the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under this limited warranty.

38 | WARRANTY

JennAir Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
TWELVE YEAR LIMITED WARRANTY
WHAT IS COVERED
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY
SERVICE.
Please have the following information available when you call the Customer eXperience Center:
Name, address, and telephone number
Q
Model number and serial number
Q
A clear, detailed description of the problem
Q
Proof of purchase including dealer or retailer name and address
Q
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home Instruction on how to use your product.
") will 3. Service to correct improper product maintenance or installation,
®
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses or
water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Damage from accident, misuse, abuse, fire, floods, acts of God or use with
products not approved by JennAir.
6. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration or modification of the appliance.
7. Cosmetic damage including scratches, dents, chips, and other damage to
appliance finishes unless such damage results from defects in materials
and workmanship and is reported to JennAir within 30 days.
8. Discoloration, rust or oxidation of surfaces resulting from caustic
or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
9. Food or medicine loss due to product failure.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations where an
authorized JennAir servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e.
trim, decorative panels, flooring, cabinetry, islands, countertops, drywall,
etc.) that interfere with servicing, removal or replacement of the product.
13. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
WHAT IS NOT COVERED