JENNAIR
REFRIGERATION
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.jennair.com.
2. All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all requests for warranty
service to:
If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.
WHAT IS COVERED
THREE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For three years from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
JennAir brand of Whirlpool Corporation or Whirlpool Canada LP
(hereafter "JennAir") will pay for factory specified replacement
parts and repair labor to correct defects in materials or
workmanship that existed when this major appliance was
purchased or, at its sole discretion, replace the product. In the
event of product replacement, your appliance will be warranted
for the remaining term of the original unit's warranty period.
FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM PARTS ONLY –
LABOR NOT INCLUDED)
In the fourth through the fifth years from the date of original
purchase, when this major appliance is installed, operated, and
maintained according to instructions attached to or furnished with
the product, JennAir will pay for factory specified replacement
parts for the following components to correct non-cosmetic
defects in materials or workmanship in the sealed refrigeration
system that existed when this major appliance was purchased:
compressor, evaporator, condenser, dryer/strainer, and connecting
tubing. This limited five year warranty is only for the sealed
refrigeration system replacement parts as identified and does not
include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a JennAir designated
service company. This limited warranty is valid only in the
United States or Canada and applies only when the major
appliance is used in the country in which it was purchased. This
limited warranty is effective from the date of original consumer
purchase. Proof of original purchase date is required to obtain
service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
JennAir makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this major appliance, you should ask JennAir or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
JennAir SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
®
JennAir Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
FIVE YEAR LIMITED WARRANTY
1. Commercial, non-residential, multiple-family use, or use inconsistent
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
4. Consumable parts (e.g., light bulbs, batteries, air or water filters,
5. Defects or damage caused by the use of non-genuine JennAir parts
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use
7. Repairs to parts or systems to correct product damage or defects caused
8. Cosmetic damage including scratches, dents, chips, and other damage
9. Discoloration, rust, or oxidation of surfaces resulting from caustic
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
14. Service or parts for appliances with original model/serial numbers removed,
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address, and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
■
WHAT IS NOT COVERED
with published user, operator, or installation instructions.
installation not in accordance with electrical or plumbing codes, or
correction of household electrical or plumbing (e.g., house wiring, fuses,
or water inlet hoses).
preservation solutions).
or accessories.
with products not approved by JennAir.
by unauthorized service, alteration, or modification of the appliance.
to the appliance finishes, unless such damage results from defects in
materials and workmanship and is reported to JennAir within 30 days.
or corrosive environments including, but not limited to, high salt
concentrations, high moisture or humidity, or exposure to chemicals.
an authorized JennAir servicer is not available.
(e.g., trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall) that interfere with servicing, removal, or replacement of the
product.
altered, or not easily determined.
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