N° Problem encountered
Water leaks at the front side of
5
the coffee machine.
Water leaks at the rear side of
6
the coffee machine.
The loading lever does not
reach the supply position or
7
requires an excessive closing
effort.
Warning lights
/ ON
flashing and ESPRESSO
8
button
ON with steady
light.
Warning lights
/ ON
flashing and ESPRESSO
9
button
ON with light
flashing.
Warning lights
/
ON flashing and LONG
10
ESPRESSO button
ON
with steady light.
Warning lights
/
ON flashing and LONG
11
ESPRESSO button
ON
with light flashing.
TROUBLESHOOTING
Possible causes
Solution
1 - Spent capsule drawer not
Insert the spent capsule drawer
inserted correctly.
correctly.
2 - Spent capsule drawer
Empty the spent capsule drawer
filled.
and the drip tray.
Lift and lower the capsule
loading lever. If this is not
enough, disconnect the machine
3 - Capsule stuck.
from power mains and operate
manually to remove the capsule
from the duct.
Use Lavazza capsules or
4 - Capsule not compatible.
compatibles.
1 - Tank not inserted correctly. Insert the tank correctly.
Check for leaks in the tank
2 - Tank damaged.
keeping it separate from the
machine.
1 - Spent capsule drawer
Empty the spent capsule drawer.
filled.
Repeat the sequence, lever in
the off position, lever in the
brewing position; if this is not
2 - Capsule fitted incorrectly.
enough, operate manually
to remove the capsule from
the duct with the machine
disconnected from power mains.
1 - Machine damaged, CPU
Power cycle the machine.
error.
1 - Machine damaged,
Power cycle the machine.
software error.
Allow the machine to rest at
1 - The temperature
ambient temperature for the
measured inside the
necessary time.
machine is lower than
(N.B. Depending on the initial
5°C or higher than the
temperature, this time may be of
maximum allowed value.
up to 2 hours).
1 - Power supply damaged.
Power cycle the machine.
EN
Result
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
35