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˜ Warranty claim procedure
So that your request can be processed
quickly, please observe the following
instructions:
For all inquiries, please have the receipt
and item number (e.g., IAN 460917_2401)
ready as proof of purchase.
The article number can be taken from
the identification label on the product,
engraving on the product, the front cover
of your manual (at the bottom left), or
the sticker on the back or bottom of the
product.
If malfunctions or other defects arise, first
contact the service department indicated
below by phone or email.
You can then send a product recorded as
defective to the communicated service
address postage-free, making sure to
enclose proof of purchase (receipt) and
information on the details of the defect
and when it occurred.
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