Dreame H12 Pro Manuel D'utilisation page 11

Troubleshooting
EN
If the appliance is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error
Possible Cause
Icon
Insufficient water in the
Clean Water Tank
The Used Water Tank is
full
Brush roller stuck
Brush roller not
installed
Blocked tube
Troubleshooting
Possible Cause
Code
E1-E7
Error
H1-H6
H7 Battery overheating
15 15
Solution
Fill the Clean Water Tank
Empty the Used Water Tank
Clean the brush roller with the provided
cleaning brush
Install the brush roller
Check whether the tube is clogged
/ Alternatively, clean the tube and the dirt
sensor
Solution
Restart the appliance for
troubleshooting. If the problem
persists, please contact customer
service
Wait until the battery's temperature
returns normal
Specifications
Floor Washer
Model HHR25A
Rated Voltage 21.6 V
Clean Water Tank
900 mL/30.44 oz
Capacity
Charging Base
Model
120 V 60 Hz
Rated Input 0.8 A（charging)
150 W
The rated power of the charging base is the power when the drying function and the charging function
are turned on at the same time.
The lithium-on battery pack contains substances that are hazardous to the
•
environment. Before disposing of the appliance, please first remove the battery pack,
then discard, or recycle it in accordance with local laws and regulations of the country
or region it is used in.
The appliance must be disconnected from the power supply when removing the
•
battery. Keep batteries out of the reach of children. Never put batteries in mouth. If
swallowed, contact your physician or local poison control.
Under abusive conditions, never contact the battery from which the liquid may be
•
ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek
medical help immediately. Liquid ejected from the battery may cause irritation or
burns.
approx. 4.5 hours
Charging Time
(including drying)
Drying time 1 hour
Rated Power 300 W
Used Water Tank
700 mL/23.67 oz
Capacity
HCBO
Rated Output 28 V 1.68 A
EN
16 16