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TROUBLESHOOTING
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If you experience any issues with this product, please try these troubleshooting tips. If the issue is
not solved, please contact our customer care team by emailing help@probreeze.com
PROBLEM
The appliance
won't start
The appliance
doesn't function
as it should
The appliance is
making a loud
noise
There is water on
the floor
LO, HI, CL, CH, E0, or
E2 appear on the
display
WHAT TO CHECK:
•
Ensure the appliance is properly plugged into the power supply.
•
Ensure the water tank is not full.
•
Ensure the water tank is in its proper position in the unit.
•
Ensure there is nothing blocking the appliance. Keep 50 cm
clearance around the back and 20 cm clearance on all sides of the
appliance.
•
Ensure the appliance is functioning in the correct ambient
temperature and humidity level.
•
Ensure all doors and windows are closed.
•
Ensure the air filter is clean and free of dust and debris.
•
Ensure the appliance is upright, level and on a stable surface.
•
The hose connector on the back of the unit may be loose.
Check that it is properly secured.
•
These are error codes. Please check the 'error codes' section of this
instruction manual.
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