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Troubleshooting
1G/10G Port Is Not Working
In the case of compatible cables and transceivers, the port cannot be up, please try to
modify the port mode to adapt or force the port speed to 1G/10G.
Connecting the Switch Remotely Unsuccessfully
1. Test network connectivity through ping.
2. If the network is reachable, try restarting the switch.
3. Check if the corresponding service is enabled.
The Port Is Not Working, and the LED Indicator Is O
1. Ensure the switch ports are in the no shutdown state.
2. Check if the switch can read the DDM information.
3. Check if the port speed setting is correct.
4. Try looping the switch cable.
RJ45 Port Is Not in Connectivity or It Is Erroneous in Receiving/
Transmitting Frames
1. Replace the twisted pair cable.
2. Check that the port con guration has the common working mode with the connected
switch.
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