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18. Warranty
Limited Lifetime Warranty For Original Purchaser
Your Beurer TENS/EMS device with heat, model EM 59, is
warranted to be free from defects in materials and
workmanship for the life of the product under normal
conditions of intended use and service. This warranty
extends only to the original retail purchaser and does not
extend to retailers or subsequent owners.
We will, at our option, repair or replace the Beurer TENS/
EMS device with heat, model EM 59, without additional
charge, for any part or parts covered by these written
warranties. No refunds will be given. Repair or replacement
is our only
responsibility and your only remedy under this written
warranty. If replacement parts for defective materials are not
available, Beurer reserves the right to make product
substitutions in lieu of repair or replacement.
For warranty service contact our customer service
department at 1-800-536-0366 or at info@beurer.com to
provide a description of the problem. If the problem is
deemed to be within the scope of the limited lifetime
warranty, you will be asked to mail the product at your costs
in its original package with proof of purchase, your name,
address and phone number. If the problem is not deemed to
be within the scope of the limited lifetime warranty, we will
provide a quotation for repair respectively replacement and
return shipping fee.
This warranty does not cover damage caused by misuse or
abuse; accident; the attachment of unauthorized accessory;
alteration to the product; improper installation;
misapplication; lack of reasonable care with respect to the
product; unauthorized repairs or modifications; improper use
of electrical/power supply; old worn batteries; normal wear;
loss of power; dropped product; malfunction or damage of
an operating part as a result of failure to comply with i
nstructions for use or to provide manufacturer's
recommended maintenance; transit damage; theft; neglect;
vandalism; or environmental conditions; loss of use during
the period the product is at a repair facility or otherwise
awaiting parts or repair; or any other conditions
whatsoever that are beyond the control of Beurer. This
warranty is void if the product is ever used in a commercial
or business environment. The maximum liability of Beurer
under this warranty is limited to the purchase price actually
paid by the customer for the product covered by the
warranty, as confirmed by proof of purchase, regardless of
the amount of any other direct or indirect damage suffered
by the customer.
This warranty is effective only if the product is purchased
and operated in the country in which the product is
purchased. A product that requires modifications or
adaptation to enable it to operate in any other country than
the country for which it was designed, manufactured,
approved and/or authorized, or repair of products damaged
by these modifications is not covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE
SOLE AND EXCLUSIVE WARRANTY. ANY IMPLIED
WARRANTIES, OBLIGATIONS, OR LIABILITES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
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