Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to
call for service.
Problem
Dryer shakes or
Some shaking/noise is normal.
makes noise
Dryer may be sitting unevenly.
Clothes take too
Improper or obstructed ducting
long to dry
Improper sorting
Large loads of heavy fabrics
(like beach towels)
Controls improperly set
Lint filter is full
Blown fuses or tripped circuit
breaker
Overloading/combining loads
Underloading
eDry is enabled
The Dry dryness
Load consists of a mixture of
level was chosen
heavy and light fabrics
but load is still
Exhaust system is blocked
damp
Control buttons
Controls accidentally put in
not responding
service mode
Controls accidentally put in lock
mode
Controls performed an incorrect
operation
Dryer doesn't
Control panel is "asleep"
start
Dryer is unplugged
Fuse is blown/circuit breaker is
tripped
Dryer was accidentally paused
when starting Delay Dry
No numbers
Dryer is continuously
displayed during
monitoring the amount of
cycle, only lights
moisture in the clothes
42
Possible Causes
Move dryer to an even floor space, or adjust leveling legs as necessary
until even.
Check the Installation Instructions to make sure the dryer venting is
correct.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
Separate heavy items from lightweight items (generally, a well-sorted
washer load is a well-sorted dryer load).
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying time.
Match control settings to the load you are drying.
Clean lint filter before every load.
Replace fuses or reset circuit breakers. Since most dryers use 2 fuses/
breakers, make sure both are operating.
Do not put more than one washer load in the dryer at a time.
If you are drying only one or two items, add a few items to ensure proper
tumbling.
The eDry feature is designed to operate your dryer in the most
energy efficient mode, which is not always the fastest mode. In some
instances, dry times may be extended to reduce overall energy usage
for the cycle.
When combining heavy and light fabrics in a load, choose More Dry.
Inspect and clean exhaust system.
Press Start/Pause.
Hold the Lock Control button for 3 seconds to unlock the dryer.
Reset the in-house breaker.
This is normal. Press Power to activate the control panel.
Make sure the dryer plug is pushed completely into the outlet.
Check the building's fuse/circuit breaker box and replace fuse or reset
breaker. NOTE: Electric dryers use two fuses or breakers.
If the light on the Start/Pause button is flashing, the dryer is paused. Press
Start/Pause to restart the countdown.
This is normal. When the dryer senses a low level of moisture in the load,
the dryer will display the dry time remaining.
What To Do
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