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Les langues disponibles
processing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the
service address communicated to you,
with the proof of purchase (receipt)
and specification of what constitutes
the defect and when it occurred. In order
to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods,
express or other special freight. Please
send the equipment inc. all accessories
supplied at the time of purchase and
ensure adequate, safe transport packaging.
Repair service
For a charge, repairs not covered by
the guarantee can be carried out by our
service branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-center
The responsible "Briggs & Stratton" service
is responsible for motor problems on your
lawn mower.
Service Great Britain
GB
Sertronics GmbH
Ostring 60
D-66740 Saarlouis-Fraulautern
Germany
Email: gapo-service-gb@sertronics.de
Tel: 0044 2036300345
Fax: 0049 21529603111
Service Ireland
IE
Sertronics GmbH
Ostring 60
D-66740 Saarlouis-Fraulautern
Germany
Email: gapo-service-ie@sertronics.de
Tel: 0035314372338
Fax: 0049 21529603111
IAN 297536
Importer
Please note that the following address is not
a service address. Please initially contact
the service centre specified above.
Ga-Po Vertrieb GmbH
Heinrich-Horten-Straße 5
47906 Kempen, Germany
GB
IE
NI
38
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