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Troubleshooting
Check this list before contacting the service. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
• The power plug is not fully seated. >>> Plug it in to seat completely into the
socket.
• The fuse connected to the socket powering the product or the main fuse is
blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL,
CONTROL and FLEXI ZONE).
• The environment is too cold. >> Do not install the product in environments with
temperatures below -5°C.
• The door is opened too frequently >>> Take care not to open the product's
door too frequently.
• The environment is too humid. >>> Do not install the product in humid
environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
• The product's door is left open. >>> Do not keep the product's door open for
long periods.
• The thermostat is set to too low temperature. >>> Set the thermostat to
appropriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling the power plug off and putting back
on, the gas pressure in the product's cooling system is not balanced, which
triggers the compressor thermic safeguard. The product will restart after
approximately 6 minutes. If the product does not restart after this period,
contact the service.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting
product. The defrosting is carried out periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature
setting.
• The power is out. >>> The product will continue to operate normally once the
power is restored.
The refrigerator's operating noise is increasing while in use.
• The product's operating performance may vary depending on the ambient
temperature variations. This is normal and not a malfunction.
The refrigerator runs too often or for too long.
38 /40EN
Refrigerator / User Manual
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