Philips TW-HR1861 Mode D'emploi page 12

EnglisH
12
troubleshooting
This chapter summarises the most common problems you could encounter with your juice
extractor. Please read the different sections for more details. If you are unable to solve the problem,
please contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or the nearest Philips Service Centre.
Problem
The appliance does not
work.
The motor unit gives off an
unpleasant smell the first
few times the appliance is
used.
The appliance makes a lot
of noise, gives off an
unpleasant smell, is too hot
to touch, gives off smoke
etc.
The filter is blocked.
The filter touches the
feeding tube or vibrates
strongly during processing.
Solution
The appliance is equipped with a safety system. It will not work if
the parts have not been mounted properly. Check whether the
parts have been assembled in the right way, but switch off the
appliance before you do so.
This is not unusual. If the appliance continues to give off this smell
after a few times, check the quantities you are processing and the
processing time.
Switch off the appliance and unplug it.Go to the nearest Philips
service centre or your dealer for assistance.
Switch off the appliance, clean the feeding tube and the filter and
process a smaller quantity.
Switch off the appliance and unplug it. Check if the filter has been
properly placed in the juice collector. The ribs in the bottom of the
filter should fit properly onto the driving shaft. Check if the filter is
damaged. Cracks, crazes, a loose grating disc or any other
irregularity may cause malfunction.
If you detect any cracks or damage in the filter, do not use the
appliance anymore and contact the nearest Philips Service Centre.