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Troubleshooting Guide
Problem
The processor will not
operate.
Blender or mill will not
operate
Processor stops during
processing
Blender or multi mill
leaking from blade
assembly base.
Unit unstable/heavy
vibrations and movement.
Poor performance of
tools/attachments
Cause
No Power.
Bowl not fitted to power
unit correctly.
Bowl lid not locked on
correctly.
Detachable drive shaft
not fitted to power unit.
Blender or mill not locked on
correctly.
Blender or mill not
assembled correctly.
Processor overloaded/
maximum capacities
exceeded.
Lid unlocked.
Seal missing
Seal incorrectly fitted
Seal damaged.
Sticky fruit/ingredients such
as dates being processed.
Speed selected too low.
Refer to hints in relevant 'Using the attachment' section. Check
attachments are assembled correctly.
Solution
Check processor is plugged in.
Check bowl is located correctly and the
handle is situated towards the right front
hand corner.
Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the bowl
and lid are fitted incorrectly.
If none of the above check the fuse/circuit
breaker in your home.
Fit the detachable drive shaft
power unit before fitting the bowl. The
bowl tools and attachments will not operate
unless the drive shaft is fitted.
Blender or mill will not operate if fitted
incorrectly to the interlock.
Check blade assembly is fully tightened into
the goblet/jar
Check maximum capacities stated in the
recommended usage chart.
Check lid is locked correctly.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal see
'Service and customer care'.
For best results use 'Pulse' first to break
down the ingredients and then continue
processing on maximum speed.
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