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Troubleshooting (when using Remote Control)
Problem
Product does not switch on
The product does not switch off
The heating element does not
turn on at any set power level
CODE 9/2S22BT- CODE 9/3S20BTW
Only one heating element lights
up at any set power level
CODE 99/2S40BT COD 99/3S40BTW
The remote control does not
work
Power regulation does not work
For problems with use by pressing BLUETOOTH CONNECTION see the "Instructions
Problem/Solution
Check that the main switch 0/1 on the unit has been pressed;
•
Check that there is voltage in the power cable;
•
Check that on models COD.9/2S22BT- 9/3S20BTW the plug is
•
correctly mounted and/or the cable is not damaged.
Check that the remote control has the batteries charged and that
•
the product is positioned frontally. Range of action (max 7m);
Try manually on the unit with pushbutton ON/OFF Reset.
•
Check that the remote control has the batteries charged and that
•
the product is positioned frontally. Range of action (max 7m);
Try manually on the unit with the button ON/OFF Reset.
•
Contact technical support (+39 02 90639261 then press 7) or
•
your dealer because the heating element may be damaged.
Contact technical assistance (+39 02 90639261 then type 7) or
•
your dealer because the heating element that does not switch
on may be damaged.
Make sure the battery is charged and correctly inserted. If in
•
doubt, replace the battery;
Make sure you are within range of the remote control from the
•
front (max 7m from the product).
Try manually on the unit with pushbutton ON/OFF Reset.
•
Contact technical support (+39 02 90639261 then press 7) or
•
your dealer because the regulating element may be damaged.
ATTENTION
for IOS and ANDROID Application" booklet.
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